Deniselamp Deniselamp

If the height of the ceiling is very high, you need to confirm the length of the rods, cord, and chain with our customer service.

If you do not know the specific extension, you can measure the height of the ceiling and send it to us.

We will help you ask our experienced designers and give you some advises according to the measurements.

Note: Normally we will provide 120 inches long rods/cords/chains for customers who have high ceiling. If you need longer.

Contact us though：

Phone: +(760) 563-8060

Email: support@deniselamp.com

We will prepare special fittings for the vaulted ceiling, can solve the hanging problem very well.

Because of the special hanging ring, the accessories can be installed in the vaulted ceiling, we have many customers install the lighting through this way. it will be very simple.

Yes, we will give you free replacement parts if there is a defect in shipping or manufacturing. But you need to provide some photos and videos to prove the product is faulty.

Usually, we will not encounter such problems. We have done many anti-fall tests. In order to protect every piece of glass and crystal, we will not only carefully pack inside the package, but also have a solid wooden box outside to protect the safety of the goods.

If you do not find a specific design of chandelier in our website that you like, but you need to do is provide pictures or design drawing . Please send us photos or drawings of the lamps and you specify base size, color and material. please contact us at support@deniselamp.com.

We just use the same materials, colors, sizes and production process. We have our own factory to produce and manufacture these lamps.