FAQs

Lead Time

We offer free shipping on all orders. Estimated Delivery = Processing Time + Transit Time.

  • Processing Time:
    Standard items: 3–7 business days
    Complex / oversized items: 7–15 business days
  • Transit Time:
    Items under 30": 6–12 business days
    Items over 30": Sea freight (4–6 weeks)
  • If your project is urgent, expedited options are available for an additional fee.

Note - Important !!!

Large items (30"+) ship by sea freight with a 4–6 week delivery time.
Delivery dates are estimates and may vary by carrier.
Orders cannot be canceled or have the shipping address changed once submitted.

Order & Tracking

You will receive an order confirmation email after checkout.

A shipping email with tracking will be sent once your order leaves the warehouse (tracking activates within 24 hours).

Use the tracking number on the carrier’s website for updates.

What should you expect after you place an order?

After your purchase, please stay available by phone or email.

Our sales team will contact you to confirm your order details, shipping address, and delivery information within 24 hours if your order is over 30''